Our Testimonials
Real Life Experiences from Real People.
Our Business is Built on Integrity, Trust & Customer Satisfaction.
Social Rating
Based on 1584 reviews
MARK Tetzloff
Great service they saved me from buying a new phone. Will be back if needed! Brea was a great help.
Jim B
The crew at CrashMasters are absolutely the best. I witnessed their friendliness with several customers while I lingered in the front. I happened to be there during the busy pickup time and witnessed their ability to explain the repairs needed and done at a layman’s level. I eavesdropped while a staff member assisted a customer looking at laptops. The staff listened to what the customer said and directed him to the laptop that best fit his needs. Even though the customer was first interested in a more expensive laptop, the staff member directed him to a lower priced and better fit laptop.Personally, I had attempted to do a DIY upgrade on my PC and was unsuccessful in setting up a new SSD. They got drive installed, cloned my HDD and insured the new SDD was the primary and boot disk. They listened to me and determined my video card was insufficient for my needs of Baldur’s Gate 3. They ordered video card that works with my motherboard, and got me setup the next day. I was able to download the game that afternoon and have enjoyed my greatly improved PC.Finally, I just want to say, CrashMasters have dialed their customer service up to 11.
Kristen Stewart
Always great work. 10 out of 10 recommend
Suni Vandamme
Had a great experience. Phone was fixed in a timely manner and everyone was extremely respectful.
Brandon Resnick
Very good service and fast called and was able to replace my phone in a hour max and cheapest in town highly recommend! Oh yeah absolutely
Judith Young
Came by to see if they could fix my Cricket and they were able to fix and were very reasonable.
Chris Hayes
Brea gave me more solid counsel in a 5 minute conversation than I'd ever find rummaging through forums or FAQ pages for my mobile phone problems. Absolutely the only place I'll be going from now on (even though they're about an hour away from me).
Mike Hall
Second time getting a battery replaced in an iPhone here, both times were absolutely phenomenal. My iPhone 11 has performed wonderfully since getting the battery replaced. I took my friends iPhone XR in for a battery replacement later, though there was a bit of screen yellowing at the top and the cameras got a bit blurry afterwards. I called Crashmasters and they said they would get everything fixed up, free of charge. My friends phone works great now and I highly recommend Crashmasters!!!
K M
Always helpful and timely at a reasonable price….and convenient, right on Henry Street!
Nicole Thurlow
These guys NEVER fail, fixed my computer phone, and now my daughters Nintendo Switch. Dog got a hold of it and Brian did not give up, it's fixed!
Spunk Funk
Good company
Pissed-Off Customer!
Rockstars. Every time I come in here when some other 'computer professional' screws me over, they fix it with a low overhead. People could take lessons from CrashMasters!
Stanley Bracey
Excellent service in and out real quick, courteous staff.
Kelsey Ferencsik
Brought my daughters ipad 8th generation here yesterday for a new screen and by 5pm the next day it was done. Jason was very helpful and knew my daughter missed her tablet and had it ready in time for her. Wonderful and fast service !!!
Royalty xIcon
great service, i was taken care of nicely. Brea was amazing on fixing it and flexible. appreciate it!
cecilius calvert
Got my limited edition ps4 pro cleaned. Not only were they fast, they kept the original factory stickers and my ps4 came back looking brand new! Highly recommended and the only place im going in Muskegon for tech repair!
Dagan Medendorp (DragonBros2000)
Jason had my cracked iPhone 11 screen replaced in as little as 20 minutes and it didn’t break the bank. I would recommend Crashmasters to anyone that needs electronic repair or help.
Bdental
Amazing service, screen replaced within an hour, Brea was wonderful and friendly! Would recommend over any other repair place!
Steven Luytjes
Brea was great! Very great service, and amazing communication!! 10/10
Jamal Ashley
They did a great job fixing my ps4
DMario Lewis
Bree was incredible! Very welcoming and helpful. She eased my concerns and expedited my repair.
Sarah STARK
Dan McLaughlin
Fast, fast service.
Vanessa Mosley
Justin has always been great!
Carey VanHuesen
DJ was so helpful with my daughter's gaming PC -- above and beyond service. Thank you so much!
Jade Zmrzlik
Great employees, very kind and great service! Will come back if I have any issues!
Ashleigh Lynn
Great customer service and fast repairs! Jason helped me and I was very grateful for his help and knowledge! Will come back.
Chadwick Hildreth
I absolutely want to thank Bree at cash master‘s computer and phone when no one else would help Bree took the time to listen to me, and to help me when no one else would. So I want to highly recommend these guys to anyone who’s having any kind of computer for extra problems.
Brandon Guimond
Best place to go hands down for anything electronic from Xbox controllers to phones computers to consoles fast friendly best around won't go any where else James and team are awesome to work with iv had controllers done fast turn around and my daughter broke her phone screen and she was so sad she didn't wanna loose all her stuff on the phone I had an identical phone dropped its off around 4pm they swapped the screens so she could keep all her stuff on her phone got a call it was done same day just need to sit over night for glue to drive had one very happy girl thanks for the great service guys
Jon Krukowski
Jason was extremely quick to fix my broken iPhone. Had me in and out in 20 minutes and my phone works like new! Would recommend 10/10
No Outlet
Quick and easy. Took less than 20 minutes and Jason was very respectful and helpful.
Tim Linck
Jason was the man! Hooked me up
Justin Miller
They fixed my computer! They also told me exactly what was wrong with it and problems with it that need to be resolved in the future, and it was done when they said it would be.
dasaya lynn
i always go to my place & they always get the job done. great costumer service! Jason was really nice and had great communication! i definitely recommend crash masters.
Official dawin Oneal
Amazing costumer service and speedy repair. Bre was really helpful and kind. Highly recommend coming here for any phone repairs.
Nicole Glover
They where great people and was a speedy fix in Jason was very nice and helpful in fixed issues in 15 minutes…✅✊🏾
Cari Hurst
Brea is amazing 👏 very happy and phone fixed. Great service!!!
Kristine Bennett
Very helpful!
Dave Woodring
Jason had me in and out quick with a new screen protector
Greg Karis
Took good care of my parents tablet Jason was very helpful. Very professional
Karen Bliss
No question, this is your computer and cell phone connection. We needed a laptop update and my phone needed a screen protector. Same day on the cell phone and completely updated my laptop with in 2 days. Very professional, highly recommended. 👏
The Hollowfiedjake
Brea was awesome I had a iPhone 14 pro my back glass was destroyed she managed too make it look new again they also they have the best price around overall a really great place to go supper affordable definitely ask for brea she did it quick and was supper professional if there was a 6 star option I would have selected it!
Phillip Coleman
My service tech was Jason an he explained the procedure an was a total professional. He had gained a loyal customer
Gabrielle Green
The team here helped me fix my screen it was a quick in and out trip. Thank you Jason and the team at crash masters!
Michael Fetterhoff
Crash master is awesome, very helpful very nice staff. Jason was very helpful
snoop Bridge 23
Phone was fixed quickly and for a lower price than I was able to get elsewhere. Great customer service too!
Juanita Lewis
Excellent service from Brea. She was knowledgeable and informative. Our phone was repaired in 15 minutes! Thanks Crash Masters!
Riley Kane
Amazing customer service. Dropped my phone and shattered the screen, quick and easy walk in and they replaced it looks brand new.
Albert Witt V
Great service. Very timely and nice.
Kassandra Gispert
Fantastic customer service with great prices! Thanks for fixing my phone ☺️