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Our Testimonials
Real Life Experiences from Real People.
Our Business is Built on Integrity, Trust & Customer Satisfaction.
Social Rating
Based on 1233 reviews
Great communication and customer service. Affordable as well. I will continue to use/recommend!
Larry Pollack
Knowledgeable and friendly staff. We've been there several times for different computer issues and they've always come through
shaggy 505
Professional staff and clean business interior. Fixed our Xbox hdmi port for $143, a bit expensive but extends the life of it which is great!
Gregory Holmes
Always professional. Very knowledgeable. They are the best.
Football 124
So nice and thorough. The fixed my sons Gaming PC. They explained things so that I could understand, were quick to get his computer fixed and were patient with me. Walked me through the whole process so I could understand what needed to be done. I was dreading having to get it fixed, thought I'd get poor customer service since thats what seems to happen no matter where you go any more. They were really nice and friendly. I will recommend them and go back for any future IT needs!
Angela Goettle
Great experience
donald vallier (Killyouquick)
Jessica Gomez
Becca Mcgarey
Andrea Kantola
Hunter Sprague
What an excellent place to repair my phone! They fixed it very professionally, and we're very quick! Their skills in PC repair are also very good, fix consoles too! Brea was so very helpful and nice, she took care of my phone in no time. Would return if I needed too
Kay Faith
Brandon Beckman
So I didn't know what iPhone I had apparently (a silly but explainable mistake), but they did. Needed to get the front glass repaired on an iPhone that I just got. They had it done later the same day. Great company, I bring everything I can't fix to them.
Darrick Procunier
I was able to get in quickly and they fixed my phone right away.
Anna
Cody and James helped are very knowledgeable and helped me pick out a great tablet that suited my needs! Will be coming back to get my laptop looked at 🙂
Rachel Farrell
Marie Rood
I couldn't have had a better experience. I was having a big problem with my phone and they helped me clear up the problem. They were very knowledgeable without making me feel stupid. They answered my questions and fixed my problem. I don't usually give a 5 rating but I couldn't think of anything that would have made my experience better.
michelle longmire
Very helpful and professional
Lea Willett LeRoi
Always ready with a solution in hand - I’ve had to visit on a few occasions for user error issues, and always got a clear explanation and staff is very responsive.
Bonnie Estler
Love this place very informative and quick service . Also I am very pleased with the quality of service that I received from Justin.
Kip Miller
They did a great job with repairing my charging port and headphone jack on my LG G8 ThinQ.
RyeBread
Great staff, went in thinking I needed a new charger port after trying just about everything to clean it and turns out it just had stuff in it after all. They were able to clean it and not try to sell me a new port which was awesome. Highly recommend them
Alise Kusz
My charger broke off in my iPad and they got it out in seconds and helped me learn that amazon chargers are not safe for iPads !!!!!
Brenden fogg
Went because my laptop was not turning on because it got dropped and the power button was broken and bent the side of the computer. Would have cost me 200-300 to fix but the guys here hooked me up and played around with it to try and straighten it out and ended up fixing it for free. 10/10 will come back again.
Brought my I pad in because it froze and they said they would have to reset it for a fee, well , apparently they got it unfroze without resetting it with no fee! They were excellent , from the start to finish. If you need help with a phone or tablet GO THERE!
Cheshire Cats6
Everyone was very polite and keeps watch to make sure everyone is 6 feet apart. My phone is very special and they took the time to replace the screen and make sure everything was functional. I expected to pay more because of how different my phone was but they actually brought the price down because of how long they took, an amazing nice crew and I plan on bringing some other stuff here if I need to
Crashmasters was amazing in service to replace my battery in my phone. Bri especially at Norton shores location was fantastic. Highly recommend 🙂
Brendon Freeman
They were quick easy, and very helpful, and my phone looked brand new after getting it back!!!!
Donald Laman
Ran over my phone with my semi truck and thought it was history but Joe Gee and his crew brought it back to life. I would recommend Crashmasters to my enemies even
Nick Davis
Didn’t want to upgrade my iPhone yet, but the battery life was getting worse. Battery replaced and didn’t cost an arm and a leg. Top notch service!!!
Brought my custom tower in because of ethernet adapter issues. The absolute LEGENDS at CrashMasters were able to fix the issue and do a complete clean out (cause you know the dust builds up!) in less than a business day!! I can’t imagine bringing my stuff anywhere else!!!
Tavi Munford
Awesome service! Everyone is really nice!! Best place to bring your iPad if you need it fixed!!
Alezay Coleman
The best in town, very fast, well mannered and efficient ! I highly recommend their very affordable service.
The best in town, very fast, well mannered and efficient ! I highly recommend their very affordable service.
Crashmasters is THE BEST place to take your computer for repair. They have gone above and beyond to get my computer up and running.
Great they helped me a lot with my phone! Running great!!
Rachel Langworthy
Steve Thompson
Great helpful and knowledgeable staff.
misty kieft
Great service!!!
Jeff Franklin
Came in Friday with my computer. They listened to everything I had to say. Spoke to me in terms I’d understand (not a computer savvy person). Great service prices and workers. Will be back to Norton Shores location.
Highly recommend. These guys have went above and beyond for me on more than one occasion. Fast, Efficient, Friendly and Affordable
Huge shoutout to Joe Gee from Crashmasters on Apple Ave! He hooked my son up by completely fixing my crushed, faded iPhone 10 and making it look and act like NEW! Oliver couldn’t be happier. I mean, the kid NEVER lets me take his picture so the fact that he let me tonight says it all! 😃. If you’re in the need of spiffing up your broken phone, give this guy a call!
Moving with Kristin
CrashMasters on Apple Avenue did an AMAZING job fixing my old iphone 10SPlus. The entire back side had been crushed and falling apart for over a year and the screen looked like a rainbow and would not work at all before we brought it in. Joe Gee and his team worked MAGIC and the phone looks completely new. I highly recommend them for any phone repairs!
This people are quick and reasonable❤️If needed in the future I will be back
Very knowledgeable and helpful and friendly!
Sebstian Hoffman
Amazing people that will help out anybody with problems on electronics! I was extremely pleased with my experience all around!
Niteda Langworthy
I HIGHLY RECOMMEND CRASH MASTERS. Not only did he fix my phone, he did it in a timely manner AND had amazing customer service. What phone repairman do you know that gets you in asap, fixes your phone SAME DAY, FINDS A DIFFERENT PROBLEM AND FIXES THE NEW PROBLEM WITHOUT EVEN WORRYING ABOUT HOW BUSY THE STORE WAS. It was busy yet he still fixed my phone in an hour, held conversation, explained the reasoning the phone could have wore out and how to prevent it. He gained a customer for life. Amazing service.