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Our Testimonials

Real Life Experiences from Real People.
Our Business is Built on Integrity, Trust & Customer Satisfaction.

CRASHMASTERS Computer, Phone & Tablet Repair
Social Rating
4.9
Based on 875 reviews
Google Rating
4.8
Based on 362 reviews
Facebook Rating
4.9
Based on 513 reviews

By far one of the best professional repairs shops I’ve been to in a long time. Had me up and going in an hour. 100% recommend this place😊
My computer's hard drive started going bad and they fixed it. I would recommend them for any computer repair. The prices can't be beat and the service is excellent. Thank you James and Bree on Henry Street.
Markesha Hall
Markesha Hall
Quick, Easy & Also A Perfect Reasonable Price I’m satisfied & Ready To Use My Cellular device ☺️
Patrick Mackenzic
Patrick Mackenzic
Always fast, reliable and reasonable!
Joseph Singerling
Joseph Singerling
Quick, knowledgeable service at a reasonable price.
Great service! Fast turn around!
Vindow Man 767
Vindow Man 767
Very Friendly staffAlways a smiling face too greet you at the doorJoe and his team are the best📱 cell phone was fixed in 10 minutes Small charge
I have had nothing but good service, reasonable
Christa Snider
Christa Snider
James and the rest of the crew were awesome at getting my computer fixed and back to me quickly and for a great price! Been going to him for years for my tech problems, because I know I’m getting reliable work done!
Keena Williams
Keena Williams
Scott Sponaas
Scott Sponaas
Brought my laptop in because I dropped it and broke the charging port. James let me know it would take a couple weeks to get the part shipped and delivered. He was able to get it up and running for $80. Quick and easy fix and happy to have it back and running: highly recommend due to customer service
Brea did a awesome job on my phone she worked under 30 mins good job 🙂
I had a laptop that had been lying around for years, so I was in no rush to get it back; and that was 1000% fine with that. I hadn't had the thing for 6 years, what's another 6 weeks? I let James know the was no rush, do it between other jobs, get to it when you can. Put no rush on my job by any means.However, that being said, never during that time did I ever feel forgotten. Communication was always open, if I had a question, James was quick to answer, and he kept me up to date on the process. And, when all was said and done, I didn't end up paying as much as I was expecting! 10 out of 10, would recommend AND use again. Thanks for all your help, Crashmasters! I appreciate ya!
David Greve
David Greve
Steven Bradley
Steven Bradley
Perfect work! Awesome job on glass replacement on my phone.
I just picked up an iphone I had fixed here. I had originally brought it to Sprint becuase that is who I have cellphone service with. They said they could not fix it and I would have to bring it to Grandrapids to the Apple store, which I do not have time for that. I sent a message out to CrashMasters, they were quick to respond and said they could fix it. They did it very quick and for a very reasonable price! Something my own cellphone provider could not do. Thanks again for the quick service and great customer service!
Stopped in because my charger wasn’t fitting tight in my iPhone, figured something was broke. Battery wasn’t holding a charge and none of my chargers would work.James and the lady (don’t know her name) Installed a new battery and fixed my charger port in under 10 minutes.Very low cost and super fast.⭐️ ⭐️ ⭐️⭐️⭐️
David W
David W
I highly appreciated the professional, yet human interaction with the store. I got my laptop diagnosed and repaired to prime working condition.
Chuck Avery
Chuck Avery
I had a dying phone which needed replacing. CrashMasters had a refurbished one. When it needed a little more work, they actually delivered it to me at my store. They really went the extra mile to take care of me. Great people!!
Friendly people... great work!!
Jilliane Davis
Jilliane Davis
Very speedy service and excellent work!! Staff was all friendly.. definitely would go back again!!
Randy Pomaville
Randy Pomaville
Did a great job replacing my hdmi port in my ps4
I spilled Coca Cola on my keyboard--hence--needed a new keyboard. Crashmasters on Norton handled the work efficiently and in a timely fashion. Great service--friendly staff!
Brian Loney
Brian Loney
Great Business, they have helped me out a couple of times.
Stopped in today to have a new screen protector applied and they were super helpful, knowledgeable, and professional. Was able to get in and out in the time they estimated and at a fraction of the cost it would've been elsewhere. Highly recommend for all of your cellphone and computer needs!
I experienced great service at each location.
Great customer service, friendly, fast & efficient....definitely will be returning and recommending to others!
Outstanding service and get r done attitude and I would recommend them to anyone for repairs
CrashMasters at Henry and Apple in Muskegon are fast, helpful, kind and the prices are reasonable!!!
wendysanchez23
wendysanchez23
They are very friendly and reasonable priced. And do their best to get it done in a timely manner.
wendysanchez23
wendysanchez23
They are very friendly and reasonable priced. And do their best to get it done in a timely manner.
Casey Fairfield
Casey Fairfield
Brought tablet in for screen replacement, friendly and fast service!
Casey Fairfield
Casey Fairfield
Brought tablet for screen replacement, friendly and fast service!
Chad Ducky Gitchel
Chad Ducky Gitchel
Professional speedy service! If your device needs help, you gotta see the Crashmasters!
Chad Ducky Gitchel
Chad Ducky Gitchel
Professional speedy service! If your device needs help, you gotta see the Crashmasters!
Judi Delis
Judi Delis
Great knowledge, service and staff!
Judi Delis
Judi Delis
Always willing to show and teach when I have had an issue! Great people and excellent service!
Amanda Bristol
Amanda Bristol
The best place to get repairs done. They were professional and fast.
Amanda Bristol
Amanda Bristol
Best place to get repairs done, very professional and fast.
Lexie K
Lexie K
Very fast and reliable. I will be returning whenever I need a repair.
amazing shop, reasona prices, awesome people
great store, great prices, great people
Ranae Spiers
Ranae Spiers
Haven't been to this one yet as the one on Henry St. is much closer, but if the work is as excellent here as the one on Henry St. I would recommend this place to anyone needing help.
Ranae Spiers
Ranae Spiers
Was very pleased with the computer repairs we had done recently.
Jessica Holmes
Jessica Holmes
They fixed my phone very quickly this is definitely my favorite place for repairs
Trystan Puhalski
Trystan Puhalski
Trystan Puhalski
Trystan Puhalski
Great customer service!
betsy matthies
betsy matthies
So glad they opened a second location. Wonderful and knowledgeable staff. Very quick and fair.
betsy matthies
betsy matthies
I've always had great service here. They are knowledgeable and reliable.

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