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Our Testimonials

Real Life Experiences from Real People.
Our Business is Built on Integrity, Trust & Customer Satisfaction.

CRASHMASTERS Computer, Phone & Tablet Repair
Social Rating
4.9
Based on 910 reviews

Barbara Carr
Barbara Carr
Always excellent service.
I was leaving for a very long road trip and my son bent and cracked the screen on his iPad. CrashMasters fixed it quickly so we could take it on our trip and I was able to keep my sanity in the car. 😆 Thank you for being so helpful!
Justin
Justin
Susan Fulton
Susan Fulton
Miranda Kalfsbeek
Miranda Kalfsbeek
Great people good atmosphere and the workers are very friendly and helpful!
James Townsend
James Townsend
I came in last minute and they helped me immediately with fast service. Highly recommend!
James Townsend
James Townsend
I came in last minute and they helped me immediately with fast service. Highly recommend!
Sarah Sass
Sarah Sass
Nina Williams
Nina Williams
Very Friendly Staff and Very Knowledgeable and Very Accurate!😊😊
Michelle Cassens
Michelle Cassens
Crashmasters on Henry Street in Norton Shores is wonderful! They are professional and prompt. My husband’s phone was repaired within one hour. Very, very happy with the service. Thank you!
Gaming Zxsongs
Gaming Zxsongs
Brought an iPhone in because it wouldn’t charge . Instead of just claiming it needed this or that she took the time to clean it in hopes it would fix it. It was a nice change to deal with a business that didn’t look at the most expensive fix. Will definitely deal with them next time we need to.
Christopher Johnson
Christopher Johnson
The Guys at the Henry Location were very professional and very responsive. Had to have my hard drive replaced after a complete crash of system. Quick 3 day turn around considering the status of our State due to covid-19 restrictions. would recommend again and again.
Michelle Stanfield
Michelle Stanfield
Angelee Stone
Angelee Stone
Kelly Foreman
Kelly Foreman
Joe and his crew are amazing! Great customer service, knowledgeable, affordable, and I love supporting small local businesses.
jimmie temple
jimmie temple
Love crashmasters every time I have brought anything into them they have made it work back to new order
Kyle Skodack
Kyle Skodack
10/10
Lacey Hentschel
Lacey Hentschel
Great place to go!
Cory Burns
Cory Burns
Best quality service in Muskegon.
Angel De La Brena
Angel De La Brena
MacKenzie beene
MacKenzie beene
Danielle Gill
Danielle Gill
Excellent customer service and highly educated employees. They went out of their way to fix an issue that I was having with my Samsung phone for a fraction of the cost that I'd pay at another repair place.
Racheal Darwin
Racheal Darwin
I was helped by bri and she was excellent. Got my phone fixed in 30 minutes. Will definitely come back if needed.
Cindy Freeman
Cindy Freeman
Awesome Place !!
Cloey Mcghan
Cloey Mcghan
Cloey Mcghan
Cloey Mcghan
Very fast and quoted me a TON less then Genius did. Super fast and I wish I knew who the girls name was. She works at the Henry location and she’s awesome and super fast. She fixed my phone and I couldn’t be happier. Awesome people!
Jim Dusenberry
Jim Dusenberry
Siera Etzel
Siera Etzel
Nothing but the best service
Siera Etzel
Siera Etzel
Rob Pena
Rob Pena
Having gone to crashmaster's on several occasions, I can without a doubt say, this is the premier spot for all you're electronic repair needs. I've been coming here for repairs doe years. This last time, I was leaving the next day on a business trip, and I dropped my note 8. Crashmaster's overnighted a new screen, and rushed the service on it Not only did I make my flight, I got all that,cheaper and faster then the competition.
Sean McCormack
Sean McCormack
Bought a laptop from here and its been great. Paid a little more than I planned walking in but it was the best laptop they had on site and it was absolutely worth it. Very helpful staff.
Jen
Jen
I LOVE THIS PLACE. They're responsive to messages, they're friendly, they're responsible. They're not expensive and they take the time to do things right. I HIGHLY RECOMMEND this place!!!! You won't regret finding them!
Jen
Jen
PROFESSIONALS! Very knowledgeable and friendly. They do NOT talk down to you ever and make you feel comfortable enough to ask anything!!! Highly recommend!!!
Trevor Dickerson
Trevor Dickerson
James helped us get your business back online after our network drive failed. He transferred our data to a new drive and got us back in business in no time. I definitely recommend crashmasters and will be using them on for our future needs.
Plazzy Plaz
Plazzy Plaz
This is the best place to bring your electronics. They have great prices and great service. The guys there are very knowledgeable and always help me with any problem I have big or small. I wouldn't go anywhere else and it's great to support a local business!
James Saville
James Saville
Fast, quality, and reliable computer repair. The most fair prices, and most experience around!
Muskegon Local
Muskegon Local
Great local business that has been serving the Muskegon area for 14 years. Fast and friendly service at a great price! A true blessing to the Muskegon community. Thank you! 🙂
Joe Gee
Joe Gee
We’re the most trusted and respected full service computer repair and cell phone repair companies in the Muskegon and surrounding areas. Our experienced computer repair and cell phone repair technicians apply a personal approach in dealing with your technology needs. We’re very friendly, honest, professional and we always have your best interests in mind.
Joe Gee
Joe Gee
CrashMasters has been proudly serving the Muskegon community for 14 years now. We take pride in offering you high quality computer, tablet and phone repair services for the best prices around. We're open 7 days a week at our Apple Ave location and our Henry Street location. Feel free to give us a call, send us a message or stop by and chat with us if you have any questions or need assistance with anything technology related. Thank you 🙂
Cindy Hanson
Cindy Hanson
Wow, what a wonderful experience I had for my first trip to Crashmasters in Norton Shores. Brea was very friendly and informative and had my phone screen protector and cover replaced in a short time and at a very good price. She also knew I didn’t have Internet and was agreeable to do a software update when I asked her! Thank you for such great service!
I couldn't be more pleased with the customer service that Brea presented when I brought my phone for repair. There were SO MANY issues with getting the part, and she did everything in her power to make it happen sooner, rather than later. She is the epitome of a customer service super star. During these unprecedented times, they're still working hard (if not even more so) to get their customers taken care of, in a timely fashion. I wouldn't go anywhere else for repairs. 5 stars for sure.
Very polite and knowledgeable staff. I always bring my phones here for whatever I need done.
Colin Vitale
Colin Vitale
Good, fast service and very friendly.
C H
C H
I brought my gaming PC in, couldn't figure out what was wrong with my GPU, turned out the actual issue was far less serious. James had my PC back up and running better than how I brought it in. Easy fix lead to a low cost bill. They have friendly and thorough service. Thanks James & Brea!
Sara LaFever
Sara LaFever
I had a phone in very bad condition and got it back in almost brand new condition. Brea was especially helpful and seemed very skilled and knowledgeable. Highly recommend this store and this location for phones and any other devices that need repairs, check them out!
Meg Baker
Meg Baker
Brandon Beckman
Brandon Beckman
Worked with Crashmasters on Henry St. to try and confirm my initial diagnosis on my newly built PC. Turned it over, got a confirmation a couple days later that the motherboard was defective. Will definitely use James and Bree again if I have a problem I can't solve.
Tosha Conley
Tosha Conley
FINALLY got my phone screen fixed after my 2 year old stepped on and shattered it back in December! It’s been on my to do list for months. Reached out to Joe and he told me to come on in! Brea at the Norton Shores crash masters took great care of me! Took all the necessary steps to ensure her and Is safety during this pandemic, which I know can’t be easy. She also was very informative and pleasant to talk to. I highly recommend her and crash masters to anyone needing tech help! Aside from that, the locations space was very clean and organized. I was in and out in no time! And the prices are beyond reasonable! THE BEST PART IS THAT I GOT TO SUPPORT LOCAL BUSINESS. Win. Win. Win!Thank you CrashMasters for all that you’re doing!
Robert Housley
Robert Housley
Would highly recommend Norton Shores CrashMasters!!!5 stars Friendly customer serviceHighly knowledgeable staffGreat turn around timeAmazing Pricing

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