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Our Testimonials

Real Life Experiences from Real People.
Our Business is Built on Integrity, Trust & Customer Satisfaction.

CRASHMASTERS Computer, Phone & Tablet Repair
Social Rating
4.9
Based on 1243 reviews

Jenna Gee
Jenna Gee
Best place in Muskegon to get your electronics fixed! Very experienced, knowledgeable, and friendly. 😊
Evan Zabawa
Evan Zabawa
Very Helpful, quick turnaround, friendly staff, great prices. Would Highly reccomend
Mariyah Wilcox
Mariyah Wilcox
Amazing service! Very nice screen protector rev commendation as well!
Ali Jay
Ali Jay
Very fast at fixing my phone screen I really love it
Leann Martinez
Leann Martinez
The guys here are so nice and honest! Great price! Will always do business with them!!
Amber Lanning
Amber Lanning
I wanted to get a new computer but hadn't shopped for one in over a decade. I didn't want to waste money, and also didn't want to get stuck with something too small for what I need. I have a lots of docs to manage and have to be able to teach kids. They helped me out in a practical and helpful way. No bs sales pitches, just honest help.
Valerie LaBrenz
Valerie LaBrenz
I have had a great experience every time that I have had to come into the store. Very friendly workers.
Niyauna Riley
Niyauna Riley
Great experience, they are very professional and hard working, they move fast, get the job done, I will always come back here if I need anything fixed:).
Jeff Stolcenburg
Jeff Stolcenburg
Very fast and professional gets right to the point and doesn’t charge u crazy amounts. Very chill atmosphere and friendly people. I highly recommend coming here for phone repairs.
jason johnson
jason johnson
The staff here are friendly and definitely efficient when it comes to service and repairs!
Aster Brooks
Aster Brooks
The staff here is always so helpful and friendly. They really know their stuff and after bringing several devices here I know I won't be going anywhere else. They have the best prices in town (and further) and they are a local business! Win win!
Melissa Thompson
Melissa Thompson
Great customer service! They saved me over $500 by fixing up my smashed phone. It looks like new! ⭐⭐⭐⭐⭐
Riley Wyman
Riley Wyman
Had my Xbox one X hard drive fail apparently this is a common issue. Took it in and they gave me a two day window of when I would get called. They called when they said and I picked it up after work no issues. I have yet to test it but the professionalism they showed does not make me question if it works. Very Please as this is the first electronic repair I’ve had to do. Would recommended.
Chad Ducky Gitchel
Chad Ducky Gitchel
Recently had my laptop get caught in a rainstorm and would no longer boot. They got my needed files off the computer and on a thumb drive for me at a very reasonable price! Thank You!Professional speedy service! If your device needs help, you gotta see the Crashmasters!
Ann Singleton
Ann Singleton
Fixed my phone so I didn't have to buy a new one!!!
Nina Hoylman
Nina Hoylman
They were very knowledgeable and fixed my phone. I would definitely bring my phone to them again.
Jordan C
Jordan C
They fixed my pc power supply for free!! Just amazing people honestly. Tyvm but it was the Henry store that I used
Jordan C
Jordan C
Fixed my power supply for freee!! Amazing staff. Very friendly and knowledgeable.
Kaerlyn Holtrop
Kaerlyn Holtrop
I COMPLETELY shattered my brand new Galaxy's screen! Later on the speaker on top didn't work. The people at Crashmasters fixed both problems in a good time (especially considering the high volume of work they had to do at the time, and that they had to order the part!), and they did a GREAT job! They also have great pricing, and FANTASTIC customer service! I felt so good about just leaving my phone with them and picking it up when it was done--WORRY FREE! 🙌 Now my phone works great--no more problems so far! But I definitely know who I'm going back to if I have any problems in the future!😉HUGE THANK YOU to the awesome team here!!🤩🤩
Only place I’ll go. Thanks so much!!
Gracyn Sanger
Gracyn Sanger
They not only took care of my girlfriends phone and made it have a complete brand new off the shelve feel to it, but they actually communicate in detail and precision. Not only did they take care of the phone, but they managed to keep me interested in the business that they run. Not often do I feel good about people taking my money, but if I needed to get something fixed again they’ll be the first ones to see my wallet open.
They not only took care of my girlfriends phone and made it have a complete brand new off the shelve feel to it, but they actually communicate in detail and precision. Not only did they take care of the phone, but they managed to keep me interested in the business that they run. Not often do I feel good about people taking my money, but if I needed to get something fixed again they’ll be the first ones to see my wallet open.
Bought iPhone 11 ProMax. I usually bring in my iPhone 6Plus to get a new screen and when I needed a new battery. Very nice, very informative, and great prices!! Definitely recommend!! 👍🏼
Cheap, fast, and reliable
DaVarius Carter
DaVarius Carter
I took my phone in for my screen to be fixed and when I got it in return it worked like it was brand new. Cheap, fast, and reliable.
Robert Shutran
Robert Shutran
carson
carson
James and the crew over at Crashmasters has saved me from myself YET AGAIN!! Lost extremely valuable data on my SSD😡🤬 so i brought it in to Crashmasters and they recovered ALL my lost data ❤❤ I'm so happy and thankful for crashmasters ☺
Great communication and customer service. Affordable as well. I will continue to use/recommend!
Larry Pollack
Larry Pollack
Knowledgeable and friendly staff. We've been there several times for different computer issues and they've always come through
shaggy 505
shaggy 505
Professional staff and clean business interior. Fixed our Xbox hdmi port for $143, a bit expensive but extends the life of it which is great!
Gregory Holmes
Gregory Holmes
Always professional. Very knowledgeable. They are the best.
Football 124
Football 124
So nice and thorough. The fixed my sons Gaming PC. They explained things so that I could understand, were quick to get his computer fixed and were patient with me. Walked me through the whole process so I could understand what needed to be done. I was dreading having to get it fixed, thought I'd get poor customer service since thats what seems to happen no matter where you go any more. They were really nice and friendly. I will recommend them and go back for any future IT needs!
Angela Goettle
Angela Goettle
Great experience
donald vallier (Killyouquick)
donald vallier (Killyouquick)
Jessica Gomez
Jessica Gomez
Becca Mcgarey
Becca Mcgarey
Andrea Kantola
Andrea Kantola
Hunter Sprague
Hunter Sprague
What an excellent place to repair my phone! They fixed it very professionally, and we're very quick! Their skills in PC repair are also very good, fix consoles too! Brea was so very helpful and nice, she took care of my phone in no time. Would return if I needed too
Kay Faith
Kay Faith
Brandon Beckman
Brandon Beckman
So I didn't know what iPhone I had apparently (a silly but explainable mistake), but they did. Needed to get the front glass repaired on an iPhone that I just got. They had it done later the same day. Great company, I bring everything I can't fix to them.
Darrick Procunier
Darrick Procunier
I was able to get in quickly and they fixed my phone right away.
Andreanna Burse
Andreanna Burse
Very Quick service, also informational
Anna
Anna
Cody and James helped are very knowledgeable and helped me pick out a great tablet that suited my needs! Will be coming back to get my laptop looked at 🙂
Rachel Farrell
Rachel Farrell
Marie Rood
Marie Rood
I couldn't have had a better experience. I was having a big problem with my phone and they helped me clear up the problem. They were very knowledgeable without making me feel stupid. They answered my questions and fixed my problem. I don't usually give a 5 rating but I couldn't think of anything that would have made my experience better.
michelle longmire
michelle longmire
Very helpful and professional
Lea Willett LeRoi
Lea Willett LeRoi
Always ready with a solution in hand - I’ve had to visit on a few occasions for user error issues, and always got a clear explanation and staff is very responsive.
Bonnie Estler
Bonnie Estler
Love this place very informative and quick service . Also I am very pleased with the quality of service that I received from Justin.
Kip Miller
Kip Miller
They did a great job with repairing my charging port and headphone jack on my LG G8 ThinQ.

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