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Our Testimonials

Real Life Experiences from Real People.
Our Business is Built on Integrity, Trust & Customer Satisfaction.

CRASHMASTERS Computer, Phone & Tablet Repair
Social Rating
4.9
Based on 1196 reviews

Brought my I pad in because it froze and they said they would have to reset it for a fee, well , apparently they got it unfroze without resetting it with no fee! They were excellent , from the start to finish. If you need help with a phone or tablet GO THERE!
Cheshire Cats6
Cheshire Cats6
Everyone was very polite and keeps watch to make sure everyone is 6 feet apart. My phone is very special and they took the time to replace the screen and make sure everything was functional. I expected to pay more because of how different my phone was but they actually brought the price down because of how long they took, an amazing nice crew and I plan on bringing some other stuff here if I need to
Crashmasters was amazing in service to replace my battery in my phone. Bri especially at Norton shores location was fantastic. Highly recommend 🙂
Brendon Freeman
Brendon Freeman
They were quick easy, and very helpful, and my phone looked brand new after getting it back!!!!
Donald Laman
Donald Laman
Ran over my phone with my semi truck and thought it was history but Joe Gee and his crew brought it back to life. I would recommend Crashmasters to my enemies even
Nick Davis
Nick Davis
Didn’t want to upgrade my iPhone yet, but the battery life was getting worse. Battery replaced and didn’t cost an arm and a leg. Top notch service!!!
Brought my custom tower in because of ethernet adapter issues. The absolute LEGENDS at CrashMasters were able to fix the issue and do a complete clean out (cause you know the dust builds up!) in less than a business day!! I can’t imagine bringing my stuff anywhere else!!!
Tavi Munford
Tavi Munford
Awesome service! Everyone is really nice!! Best place to bring your iPad if you need it fixed!!
very friendly get right to the point prices just right very clean I highly recommend this business I bought a computer and also iphone and I love them haven't had any problem if your out in the North shores area stop by and check them out
Alezay Coleman
Alezay Coleman
The best in town, very fast, well mannered and efficient ! I highly recommend their very affordable service.
The best in town, very fast, well mannered and efficient ! I highly recommend their very affordable service.
Crashmasters is THE BEST place to take your computer for repair. They have gone above and beyond to get my computer up and running.
Great they helped me a lot with my phone! Running great!!
Rachel Langworthy
Rachel Langworthy
Steve Thompson
Steve Thompson
Great helpful and knowledgeable staff.
Bonnie Estler
Bonnie Estler
misty kieft
misty kieft
Great service!!!
Jeff Franklin
Jeff Franklin
Came in Friday with my computer. They listened to everything I had to say. Spoke to me in terms I’d understand (not a computer savvy person). Great service prices and workers. Will be back to Norton Shores location.
Highly recommend. These guys have went above and beyond for me on more than one occasion. Fast, Efficient, Friendly and Affordable
Huge shoutout to Joe Gee from Crashmasters on Apple Ave! He hooked my son up by completely fixing my crushed, faded iPhone 10 and making it look and act like NEW! Oliver couldn’t be happier. I mean, the kid NEVER lets me take his picture so the fact that he let me tonight says it all! 😃. If you’re in the need of spiffing up your broken phone, give this guy a call!
Moving with Kristin
Moving with Kristin
CrashMasters on Apple Avenue did an AMAZING job fixing my old iphone 10SPlus. The entire back side had been crushed and falling apart for over a year and the screen looked like a rainbow and would not work at all before we brought it in. Joe Gee and his team worked MAGIC and the phone looks completely new. I highly recommend them for any phone repairs!
This people are quick and reasonable❤️If needed in the future I will be back
Very knowledgeable and helpful and friendly!
Sebstian Hoffman
Sebstian Hoffman
Amazing people that will help out anybody with problems on electronics! I was extremely pleased with my experience all around!
Niteda Langworthy
Niteda Langworthy
I HIGHLY RECOMMEND CRASH MASTERS. Not only did he fix my phone, he did it in a timely manner AND had amazing customer service. What phone repairman do you know that gets you in asap, fixes your phone SAME DAY, FINDS A DIFFERENT PROBLEM AND FIXES THE NEW PROBLEM WITHOUT EVEN WORRYING ABOUT HOW BUSY THE STORE WAS. It was busy yet he still fixed my phone in an hour, held conversation, explained the reasoning the phone could have wore out and how to prevent it. He gained a customer for life. Amazing service.
I HIGHLY RECOMMEND CRASH MASTERS. Not only did he fix my phone, he did it in a timely manner AND had amazing customer service. What phone repairman do you know that gets you in asap, fixes your phone SAME DAY, FINDS A DIFFERENT PROBLEM AND FIXES THE NEW PROBLEM WITHOUT EVEN WORRYING ABOUT HOW BUSY THE STORE WAS. It was busy yet he still fixed my phone in an hour, held conversation, explained the reasoning the phone could have wore out and how to prevent it. He gained a customer for life. Amazing service.
Randy Harris
Randy Harris
Good
Alli Vanderstelt
Alli Vanderstelt
Very great job on fixing the screen and everything else!!
Good service ! Super fast and great smiles and conversation! Highly suggest
Sarah Klinge
Sarah Klinge
Good service ! Super fast and great smiles and conversation! Highly suggest
Kalynn Hannahs
Kalynn Hannahs
Great experience, highly recommend!
Excellent service! The two staff I worked with were friendly, patient and very knowledgeable. We will go back for any technical need in the future. Thank you for making my first experience so comfortable. I highly recommend.
beans and rice
beans and rice
Excellent quality service. Phone repaired to top notch condition.I personally would go back to these guys again if needed (hopefully not though) and I'd recommend others to do the same with any phone related issues.
Michelle Smith
Michelle Smith
Awesome!
Brandon Hampton
Brandon Hampton
These guys really know their business and they have great prices on ther services.. 😀😀😀🤓
MC Deep
MC Deep
These guys are super quick professional and knowledgeable! Thanks for a great experience!
These guys are super quick professional and knowledgeable! Thanks for a great experience!
I brought in a faulty xbox controller 5 minutes before close. I was immediately greeted cheerfully by the staff and they began processing my repair request.THE NEXT DAY I was given an update and the following day she was in my arms again.This place is stellar. The staff are kind and helpful, and they were even able to point me to a local store to pick up a temporary replacement for the item I was getting repaired.I felt so cared for and so loved!I wish my wife and I had been married in this building.You got stuff that needs repairin'?This is the team to trust.12/10 Would let these people into my Heart, Home, or War Horde
C
C
Terrific experience here. The staff is very professional and knows what they are doing. I also want to commend them for calling me to keep me informed at every step. It’s so rare to get clear communication and follow-ups anywhere. It’s a happy surprise when a business can follow a problem through.
G J Bisson Racing fabrication
G J Bisson Racing fabrication
Very honest and reputable people. Treated me great from start to finish. Above and beyond service.
Thank you CrashMasters for your help today.You were very knowledgeable, kind and patient !!
Got my camera glass replaced quickly and painlessly when verizon told me it wasn't part of their protection plan. Super friendly team and i will be back again, but hopefully not for a while 😅
15/5, I will always absolutely recommend this local business. Their customer service is top notch. Their responsiveness is far above that of others. The knowledge is extraordinary. James went above & beyond for us (might not have seemed like it to him, but it was HUGE for us) We had our device inspected, quoted, FIXED, and back at our house in 24 hours at a cost WAY less than I could have imagined. We will always be using them for our electronics needs. I highly recommend everyone else does also! (I mean, let's be real, you'd be crazy not to!)
They got my microphone in my iPhone replaced in a day and for a lot less than I expected. Couldn’t recommend them enough.
Highly recommend!! Crash masters fixed my high school daughter's Chromebook free of charge to help her get back to her virtual learning. Our apartment building burned down to the ground on January 4th, 2020..losing everything we owned.. crash masters cared for us as a loving, fantastic, phenomenal, business to help us in our time of need. homeless, living in a hotel for a short time,Crash masters helped my daughter in high school believe in herself, that their amazing place cared for her individual needs. pay it forward friends!This place is 💯 in our book!highly recommend.
Julia Tyler
Julia Tyler
I am SO glad we came to this local business to get our phone fixed. The tech (and owner) went way above and beyond for us. On top of being super nice and informative, she pushed to make sure our phone got done in one day, (which helps us out to a point I cannot explain).When I came to pick my phone up, she already had picked and laid out a bunch of phone cases because she knew my 4 year old wanted to pick his own color 🥰The store was clean, uncluttered and everything was sanitized before any exchanges.They threw in a screen protector and put it on for us.Even offered to put my phone in the new case.I was very happy with the price, as well!The list goes on-You really can’t beat the service they provide. They don’t treat you as if they just want your phone so they can fix it and have you go. They truly care about doing everything they can to take care of you. I’m beyond thankful for everything they did for us today on such short notice.Would recommend 11/10 😊
CatSmashR
CatSmashR
Great place! Great prices! Highly recommend!

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