Our Testimonials
Real Life Experiences from Real People.
Our Business is Built on Integrity, Trust & Customer Satisfaction.
Social Rating
Based on 880 reviews
We purchased a new computer from them back in February and it is doing great, it was built specifically for work for my daughter. They took her specs and took it from there for a great price. Thank you for being here for the community.
Wyatt Brinks
I brought in a custom gaming computer that I couldn't figure out, they ended up fixing it quickly and, better yet, it was cheap. Now I'm back home playing games and never seen this PC work better. Much love for these guys.
Rhi Mac
Really helped a lot with a frustrating issue on a custom built pc. So glad that we have such helpful techy ppl around
Super helpful and were willing to work on a custom built pc. James and his crew never let us down!
Bre did a great job repairing my one plus 7 pro screen.
Great, Fast, Friendly service. First time there today and I will DEFINITELY be going back for any future repairs!
Matt Seifert
Exceptional service! I would recommend Crashmasters to anyone needing their phone repaired. My battery wasn't holding a charge and they cleaned the charging port and replaced the battery in 5 minutes. Great service at a great price, highly recommended!
Justin Spearman
Very friendly and professional staff.Extremely fast service for Nintendo Switch Joy-con repair, ridiculously fair pricing.Definitely will remain a customer at this establishment for my electronic repairs.11/10
Andrew Ostrum
Gave them my 3DS as a last ditch effort before spending $100 on a new one and I got it back in perfect working order. And I only spent $35!
Matthew Lowe
If you need anything fixed I highly recommend Crashmasters!! I had a Battery issue with a recently replaced battery on my S8+. Brought it in and had it back the next day Free of Charge due to faulty battery from before. Excellent service always!! 100%
This is my phone before and after crash Masters touched it .!!! My phone got ran over in the street through lots of gravel .!! Joe gave me a super good quote 🙏🏾 ...I checked around and they are the lowest in town .! Very professional /friendly /helpful 5/5 I recommend
Got an awesome matte screen protector. Staff was friendly and helpful. This is a go to place for repairs.
very helpful staff! answered all questions and fixed phone charger port in no time. great prices too!
Bree was so helpful today!! She’s the best, always quick to solve our problems and willing to go the extra mile to keep her customers happy.
Tabitha Woodard
Tosha Conley
Super impressed with the great customer service crash masters showed me today! James was a pleasure to work with and he really went out of this way to make sure I was well taken care of!& of course Brea did a great job with fixing both my first and second cracked screen all within 3 months! I appreciate you guys, so so much!
Chelse Mata
Hands down THE best customer service I’ve ever experienced. I’ve never left a Google review for a company before, but Bri was incredibly patient and knowledgeable on the repair needed for my device.HIGHLY recommend the Henry Street location, you’ll get the best customer experience and pricing. Thank you so much, Bri!
Emily Stienburg
Best place ever! Always the most kind and respectful staff!
Christopher Cole
I asked a question to their Facebook page and they immediately responded. I needed a new battery for my iPhone and my charger housing was loose. Brea was super friendly, helpful, informative, and took care of my phone within 20 minutes! I will definitely come back with any more concerns!
Jodie Vanavery
They were great! Fixed my phone in 5 minutes and were very helpful and kind and explained everything in a way I could understand!!!
daclowner1
Stopped in just to have them give me an idea what might be wrong with a charge port, found a piece of plastic in it, fixed it, but also informed me that the port is getting loose and would likely need repair in the future, never pressured me into anything and didn't charge me a dime. Great customer service!
Fast, friendly, and fair pricing. I brought my Day-one release PS4 in for a clean-up. I was given a turn-around time of 2-5 days. I received my call-back on day 2. Price couldn't be beat and it runs cool and quiet. 5 of 5, I would recommend.
Brian Nienhouse
They diagnosed my home-built rig and were friendly and helpful. Prices are fair.
Nick Mcmanus
Fixed my Note 10+ in 30 minutes and added some screen protection! Even made a cool design on the back of my phone with a finger print-less front screen.
Bob Stolzenberg
They did a great job in a timely manner
Today 8/14/2020 I visited Crashmasters on Henry Street and was pleasantly surprised by the fast friendly service I received. I was waited on as soon as I entered the store. An employee took my info, sanitizer my phone, and give me a estimated time to return. Needless to say phone was repaired earlier than I expected and looks like new again. Thank you to the staff and the manager Brea for the fast professional service. I would highly recommend Crashmasters on Henry if you need your cellphone repaired. #sosaysbiggrobb
ROBERT BIGGROBB WEATHERSPOON
Today I visited Crashmasters on Henry Street and was pleasantly surprised by the fast friendly service I received. I was waited on as soon as I entered the store. An employee took my info, sanitizer my phone, and give me a estimated time to return. Needless to say phone was repaired earlier than I expected and looks like new again. Thank you to the staff and the manager Brea for the fast professional service. I would highly recommend Crashmasters on Henry if you need your cellphone repaired. #sosaysbiggrobb
They are very good fixed my phone very fast
Husband's phone quit charging, brought it in and walked out MAYBE 10 minutes later!!
The Norton Shores location was amazing. They not only did a nice job on the screen protector they offered to help protect the back of my phone with a nice triangle pattern design. Crashmasters has been by far the best place for me to go since no one else has anything in stock. I WONT go anywhere else but them now. Way to rock it.
Steve Sandilands
The Norton Shores location was amazing. They not only did a nice job on the screen protector they offered to help protect the back of my phone with a nice triangle pattern design. Crashmasters has been by far the best place for me to go since no one else has anything in stock. I WONT go anywhere else but them now. Way to rock it.
william moulatsiotis
the staff here is knowledgeable, helpful, and friendly. with competitive prices.... what else you want?
Shanice Brown
andrea czarney
phone was fixed super quick and everyone was super kind and helpful! definitely recommend. (:
one of a few
Will pick these guys over ace communications any day there fast helpful and better pricing Brea is the best she's highly recommended thanks brea
Tom Wilson
Excellent customer service. Professional staff goes beyond what was expected. Thank You.
Danica Rutz
I highly recommend going here for phone repairs! I came here to get my phone screen fixed because it was cracked and they fixed it in 15 minutes. The lady who helped me was super kind and informative and the price was much better compared to other repair shops 🙂
Joe and the crew are hands down THE BEST around when it comes to knowledge, customer service and especially turn-around time. They had us in and out for a screen repair within 30min or less! Will not go anywhere else!
Keoni Simon
sent a message about a used laptop, got a response very quickly, next day went in and Ryan H helped me out, explained what i wanted the laptop for, did not push to get the most expensive one, was very friendly and knowledgeable, excellent service!!!
Robin Opperman
I brought my phone on for a new battery. Bri ( I think that is her name) replaced the battery but accidentally cracked my screen. She felt awful. She ordered a new screen and told me she would have it on Monday. She gave me a loaner phone to use over the weekend. I returned on Monday for her to replace the screen. She added a new screen protector for free for the trouble. When I got my phone back home, I found out my speaker wasn't working. I called her and brought the phone back the next day. She fixed it quickly. I must say that she handled this whole situation with the best custimer service there is. I know she felt terrible but made it right. Accidents happen. She was awesome!! Thanks for the GREAT service. I highly recommend Crashmasters!!!
I highly recommend Crash Masters. I was looking for a new laptop and found exactly what I was looking for. Very knowledgeable and friendly staff.
Jane Robbins
Thank you CrashMasters for your quick problem solving today.I was in and out within minutes with my iphone back in working order - at no charge! I really appreciate your help!
Nick Poland
Incredible service... I thought I may need to replace my phone but.... their awesome techs had me up and running in no time at all... with awesome customer service
Richard Lavery
Took phone in figured it was dead. Nope, just the charger. Responsive and honest. Will go again. Thanks.
Barbara Carr
Always excellent service.
I was leaving for a very long road trip and my son bent and cracked the screen on his iPad. CrashMasters fixed it quickly so we could take it on our trip and I was able to keep my sanity in the car. 😆 Thank you for being so helpful!
Justin