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Our Testimonials

Real Life Experiences from Real People.
Our Business is Built on Integrity, Trust & Customer Satisfaction.

CRASHMASTERS Computer, Phone & Tablet Repair
Social Rating
4.9
Based on 900 reviews
Google Rating
4.8
Based on 376 reviews
Facebook Rating
4.9
Based on 524 reviews

They do accurate work and are quick about it!! Reasonable prices also! Very pleased.
James is a technomancer! Got my PS4 running lickety split.
Amazing turn around time. Had my iPhone battery replaced in under an hour. Will definitely be back if I need anything else repaired.
Amazing turn around time. Had my iPhone battery replaced in under an hour. Will definitely be back if I need anything else repaired.
Great and knowledgeable staff. Best in the area hands down. Highly recommend!
Carter Bennett
Carter Bennett
Such an amazing experience, my phone was MESSED UP and Bree took it in and now it’s working great! I highly recommend coming here for any phone repairs!
Alexis Areeda
Alexis Areeda
Walked in and was greeted by Bri, she was super helpful and very informative! Not to mention everything was done quick and worked perfectly! Thank you!
Scott Neading II
Scott Neading II
Quality work, and in a timely fashion. Pricing was fair and staff is professional. Definitely will be taking my electronics there in the future for repairs.
Gary Howell
Gary Howell
Friendly employees.
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Great place always took care of anything I bring them
Fast and friendly serviceGreat job and affordable!I highly recommend CrashMasters!!!
Awesome customer service and they do professional work. I’ve had an iPad screen replaced, iPhone battery replaced and an iPhone screen protector installed by these guys. Highly recommend!!
Kim Hedum
Kim Hedum
Awesome service! Friendly staff!
tammy ropp
tammy ropp
Always great service
Willie Smith
Willie Smith
They do wonderful work
great friendly affordable service! shop local and support local business!
Ashley Forrest
Ashley Forrest
The staff is friendly, willing to help. I support them 100 percent.
Super fast and very helpful! Came in with my sons broken phone and walked out with a super happy kid! Blown away by the quick and amazing service and service guarantee!
Linda Pearson
Linda Pearson
Awesome service and employees...very satisfied!
Jeffery Morton
Jeffery Morton
Great repair job after dropping my phone and very fast high quality would highly recommend
Brett Kerr
Brett Kerr
By far the best electronic repair shop in west Michigan!! James replaced the fan on my laptop super fast and at a great price and also stripped down my GoPro that I am putting on one of my drones. If you need any sort of computer/phone repair or if you need something crazy specific like tearing apart a GoPro to put on your race drone 😂 you can count on James @ Crashmasters! 👌
Marc Livingston
Marc Livingston
Bree and James were great and fast!Thanks!!
Super professional. These guys will definitely take good care of you
I showed up without an appointment and they were able to help me immediately. Professional, nice, and quick service/repair. I would highly recommend coming here for a screen repair/screen protection!
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Had them fix my laptop. Did a great job in a timely matter and kept me up to date with progress.
By far one of the best professional repairs shops I’ve been to in a long time. Had me up and going in an hour. 100% recommend this place😊
My computer's hard drive started going bad and they fixed it. I would recommend them for any computer repair. The prices can't be beat and the service is excellent. Thank you James and Bree on Henry Street.
Brea did a awesome 👏🏼 Job . Quick, Easy & Also A Perfect Reasonable Price I’m satisfied & Ready To Use My Cellular device ☺️
Markesha Hall
Markesha Hall
Quick, Easy & Also A Perfect Reasonable Price I’m satisfied & Ready To Use My Cellular device ☺️
Patrick Mackenzic
Patrick Mackenzic
Always fast, reliable and reasonable!
Joseph Singerling
Joseph Singerling
Quick, knowledgeable service at a reasonable price.
Great service! Fast turn around!
Vindow Man 767
Vindow Man 767
Very Friendly staffAlways a smiling face too greet you at the doorJoe and his team are the best📱 cell phone was fixed in 10 minutes Small charge
I have had nothing but good service, reasonable
Christa Snider
Christa Snider
James and the rest of the crew were awesome at getting my computer fixed and back to me quickly and for a great price! Been going to him for years for my tech problems, because I know I’m getting reliable work done!
Keena Williams
Keena Williams
Scott Sponaas
Scott Sponaas
Brought my laptop in because I dropped it and broke the charging port. James let me know it would take a couple weeks to get the part shipped and delivered. He was able to get it up and running for $80. Quick and easy fix and happy to have it back and running: highly recommend due to customer service
Brea did a awesome job on my phone she worked under 30 mins good job 🙂
I had a laptop that had been lying around for years, so I was in no rush to get it back; and that was 1000% fine with that. I hadn't had the thing for 6 years, what's another 6 weeks? I let James know the was no rush, do it between other jobs, get to it when you can. Put no rush on my job by any means.However, that being said, never during that time did I ever feel forgotten. Communication was always open, if I had a question, James was quick to answer, and he kept me up to date on the process. And, when all was said and done, I didn't end up paying as much as I was expecting! 10 out of 10, would recommend AND use again. Thanks for all your help, Crashmasters! I appreciate ya!
Steven Bradley
Steven Bradley
Perfect work! Awesome job on glass replacement on my phone.
I just picked up an iphone I had fixed here. I had originally brought it to Sprint becuase that is who I have cellphone service with. They said they could not fix it and I would have to bring it to Grandrapids to the Apple store, which I do not have time for that. I sent a message out to CrashMasters, they were quick to respond and said they could fix it. They did it very quick and for a very reasonable price! Something my own cellphone provider could not do. Thanks again for the quick service and great customer service!
Stopped in because my charger wasn’t fitting tight in my iPhone, figured something was broke. Battery wasn’t holding a charge and none of my chargers would work.James and the lady (don’t know her name) Installed a new battery and fixed my charger port in under 10 minutes.Very low cost and super fast.⭐️ ⭐️ ⭐️⭐️⭐️
David W
David W
I highly appreciated the professional, yet human interaction with the store. I got my laptop diagnosed and repaired to prime working condition.
Chuck Avery
Chuck Avery
I had a dying phone which needed replacing. CrashMasters had a refurbished one. When it needed a little more work, they actually delivered it to me at my store. They really went the extra mile to take care of me. Great people!!
Friendly people... great work!!
Jilliane Davis
Jilliane Davis
Very speedy service and excellent work!! Staff was all friendly.. definitely would go back again!!
Randy Pomaville
Randy Pomaville
Did a great job replacing my hdmi port in my ps4
I spilled Coca Cola on my keyboard--hence--needed a new keyboard. Crashmasters on Norton handled the work efficiently and in a timely fashion. Great service--friendly staff!

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