Our Testimonials
Real Life Experiences from Real People.
Our Business is Built on Integrity, Trust & Customer Satisfaction.
Social Rating
Based on 1177 reviews
beans and rice
Excellent quality service. Phone repaired to top notch condition.I personally would go back to these guys again if needed (hopefully not though) and I'd recommend others to do the same with any phone related issues.
Michelle Smith
Awesome!
Brandon Hampton
These guys really know their business and they have great prices on ther services.. 😀😀😀🤓
MC Deep
These guys are super quick professional and knowledgeable! Thanks for a great experience!
These guys are super quick professional and knowledgeable! Thanks for a great experience!
I brought in a faulty xbox controller 5 minutes before close. I was immediately greeted cheerfully by the staff and they began processing my repair request.THE NEXT DAY I was given an update and the following day she was in my arms again.This place is stellar. The staff are kind and helpful, and they were even able to point me to a local store to pick up a temporary replacement for the item I was getting repaired.I felt so cared for and so loved!I wish my wife and I had been married in this building.You got stuff that needs repairin'?This is the team to trust.12/10 Would let these people into my Heart, Home, or War Horde
C
Terrific experience here. The staff is very professional and knows what they are doing. I also want to commend them for calling me to keep me informed at every step. It’s so rare to get clear communication and follow-ups anywhere. It’s a happy surprise when a business can follow a problem through.
G J Bisson Racing fabrication
Very honest and reputable people. Treated me great from start to finish. Above and beyond service.
Thank you CrashMasters for your help today.You were very knowledgeable, kind and patient !!
Got my camera glass replaced quickly and painlessly when verizon told me it wasn't part of their protection plan. Super friendly team and i will be back again, but hopefully not for a while 😅
15/5, I will always absolutely recommend this local business. Their customer service is top notch. Their responsiveness is far above that of others. The knowledge is extraordinary. James went above & beyond for us (might not have seemed like it to him, but it was HUGE for us) We had our device inspected, quoted, FIXED, and back at our house in 24 hours at a cost WAY less than I could have imagined. We will always be using them for our electronics needs. I highly recommend everyone else does also! (I mean, let's be real, you'd be crazy not to!)
They got my microphone in my iPhone replaced in a day and for a lot less than I expected. Couldn’t recommend them enough.
Highly recommend!! Crash masters fixed my high school daughter's Chromebook free of charge to help her get back to her virtual learning. Our apartment building burned down to the ground on January 4th, 2020..losing everything we owned.. crash masters cared for us as a loving, fantastic, phenomenal, business to help us in our time of need. homeless, living in a hotel for a short time,Crash masters helped my daughter in high school believe in herself, that their amazing place cared for her individual needs. pay it forward friends!This place is 💯 in our book!highly recommend.
Julia Tyler
I am SO glad we came to this local business to get our phone fixed. The tech (and owner) went way above and beyond for us. On top of being super nice and informative, she pushed to make sure our phone got done in one day, (which helps us out to a point I cannot explain).When I came to pick my phone up, she already had picked and laid out a bunch of phone cases because she knew my 4 year old wanted to pick his own color 🥰The store was clean, uncluttered and everything was sanitized before any exchanges.They threw in a screen protector and put it on for us.Even offered to put my phone in the new case.I was very happy with the price, as well!The list goes on-You really can’t beat the service they provide. They don’t treat you as if they just want your phone so they can fix it and have you go. They truly care about doing everything they can to take care of you. I’m beyond thankful for everything they did for us today on such short notice.Would recommend 11/10 😊
CatSmashR
Great place! Great prices! Highly recommend!
Great place! Great prices! Highly recommend!
love u guys 😍 very awesome people and will get the job done guarantee
Jake Fischer
James got my MacBook up and running again. The service was done on time and below the estimated cost. He also provided a referral to recover the data from my old hard drive after returning my original parts. The staff was very helpful with keeping me updated throughout the process.
I bought a refurbished computer from CrashMasters before the holidays. it is still running strong! I remember I was concerned about it running TF2 efficiently and come to find out, one of the technitians installed the game on the computer to test it and said it ran great! You're not going to get that kind of service buying a refurb online, go to crashmasters!
Emily Stienburg
I'm amazed at the wonderful customer service I have gotten from Crashmasters! They sold me a phone and were quick on repairs I requested. Super friendly and understanding!
Dave Frankovich
Katie Scott
Quick, wonderful service from a great team! Highly recommend!
Nas Money
It was very nice service wasn’t rude they are very good fixed my phone and game pretty fast check them out 💯
Madden Bolema
Totally hooked my daughter up with a new phone and case and screen protector! Very helpful n friendly! Highly recommend!!
Excellent customer service. Trustworthy and fast turnaround time.
Taylor Stolte
Very quick and easy to work with. Great service!
George Maniates
Excellent service. Speedy repairs.
Bennett Larson
Fixed my Xbox one s hdmi port within a day! Very reliable and helpful.
Jeff J
Fast service, very clean store, great cleaning procedures. They under promise and over deliver. Thank you so much for the fast turn around.
Ali Fischer
Best prices and friendly service
Clarice Gray
They are always the cheapest in town and they had my phone fixed in less than 15 minutes!
Robin Mahoney
Awesome and very helpful.
They fixed my MacBook! Customer service has been good so far!
Life As Pooh
I have bought computers from them and I’ve also had phones and electronics repaired by Crashmasters.Top notch service and quality. Don’t go anywhere else!
Nichole Hilliard
Amazing customer service !! Did a great job and they were quick.
Really good service. Took my iPhone 8 Plus in for Glass screen and LCD repair and it was done in 30 minutes. Super good
Jarred Webster
Really good service. Took my iPhone 8 Plus in for Glass screen and LCD repair and it was done in 30 minutes. Super good
My android phone was doing crazy things! I took it to the Henry St. CrashMasters & Bree fixed it up! She was quick, explained everything, contacted me when she said she would & understood the NEED to have that phone! It's fixed! I would recommend them absolutely!
I was in getting my sons phone fixed today and saw something you don’t see businesses do very often... this lady needed her daughters Chromebook for school fixed after she lost everything in a fire after her apartment complex burnt down.... not realizing the extent of the damage right away crashmasters still fixed her daughters Chromebook for her... that is the kind of business you need to be supporting!!! The ones that help the community when they can. I know you can’t do things like that all the time or you wouldn’t be able to pay the bills but you guys are always going above and beyond with prizes and drawing and then this!!!! Thank you for all you do
I’ve had them fix several items for me. Always a quick turn around and is fixed better than new. They could probably fix a failed marriage. Shoot, I’d let them fix my dog if they had a mind to. Have them clean out your PlayStation!
I've had phones repaired and bought used phones here. Every transaction and repair was flawless and a good deal. Very professional.. Highly recommend
dayton brown
James and crew will go above and beyond and get the job done right the first time.
I am not a local but I have dealt with some of the staff there and they were willing to talk me through some stuff and offer me great suggestions, and if needed I could ship my devices to have them serviced. The outstanding service here and fair pricing makes shipping devices worth it! Even being half way across the country I still feel valued as a customer! ❤❤❤
every time I send a message to Crash Masters, they respond quickly and efficiently. They don't get paid for helping me troubleshoot via f.b messanger but they take the time to help, and do so with kindness. I appreciate their willingness to help and their knowledge 🙂
knowledgeable and friendly! Crashmasters in Norton shores has repaired several devices for me and at a reasonable price. Highly recommend their services!!!
Incredibly knowledgeable staff. Highly recommend.