Our Testimonials
Real Life Experiences from Real People.
Our Business is Built on Integrity, Trust & Customer Satisfaction.
Social Rating
Based on 904 reviews
Cindy Freeman
Awesome Place !!
Cloey Mcghan
Cloey Mcghan
Very fast and quoted me a TON less then Genius did. Super fast and I wish I knew who the girls name was. She works at the Henry location and she’s awesome and super fast. She fixed my phone and I couldn’t be happier. Awesome people!
Jim Dusenberry
Siera Etzel
Nothing but the best service
Siera Etzel
Rob Pena
Having gone to crashmaster's on several occasions, I can without a doubt say, this is the premier spot for all you're electronic repair needs. I've been coming here for repairs doe years. This last time, I was leaving the next day on a business trip, and I dropped my note 8. Crashmaster's overnighted a new screen, and rushed the service on it Not only did I make my flight, I got all that,cheaper and faster then the competition.
Sean McCormack
Bought a laptop from here and its been great. Paid a little more than I planned walking in but it was the best laptop they had on site and it was absolutely worth it. Very helpful staff.
Jen
I LOVE THIS PLACE. They're responsive to messages, they're friendly, they're responsible. They're not expensive and they take the time to do things right. I HIGHLY RECOMMEND this place!!!! You won't regret finding them!
Jen
PROFESSIONALS! Very knowledgeable and friendly. They do NOT talk down to you ever and make you feel comfortable enough to ask anything!!! Highly recommend!!!
Trevor Dickerson
James helped us get your business back online after our network drive failed. He transferred our data to a new drive and got us back in business in no time. I definitely recommend crashmasters and will be using them on for our future needs.
Plazzy Plaz
This is the best place to bring your electronics. They have great prices and great service. The guys there are very knowledgeable and always help me with any problem I have big or small. I wouldn't go anywhere else and it's great to support a local business!
James Saville
Fast, quality, and reliable computer repair. The most fair prices, and most experience around!
Muskegon Local
Great local business that has been serving the Muskegon area for 14 years. Fast and friendly service at a great price! A true blessing to the Muskegon community. Thank you! 🙂
Joe Gee
We’re the most trusted and respected full service computer repair and cell phone repair companies in the Muskegon and surrounding areas. Our experienced computer repair and cell phone repair technicians apply a personal approach in dealing with your technology needs. We’re very friendly, honest, professional and we always have your best interests in mind.
Joe Gee
CrashMasters has been proudly serving the Muskegon community for 14 years now. We take pride in offering you high quality computer, tablet and phone repair services for the best prices around. We're open 7 days a week at our Apple Ave location and our Henry Street location. Feel free to give us a call, send us a message or stop by and chat with us if you have any questions or need assistance with anything technology related. Thank you 🙂
Cindy Hanson
Wow, what a wonderful experience I had for my first trip to Crashmasters in Norton Shores. Brea was very friendly and informative and had my phone screen protector and cover replaced in a short time and at a very good price. She also knew I didn’t have Internet and was agreeable to do a software update when I asked her! Thank you for such great service!
I couldn't be more pleased with the customer service that Brea presented when I brought my phone for repair. There were SO MANY issues with getting the part, and she did everything in her power to make it happen sooner, rather than later. She is the epitome of a customer service super star. During these unprecedented times, they're still working hard (if not even more so) to get their customers taken care of, in a timely fashion. I wouldn't go anywhere else for repairs. 5 stars for sure.
Very polite and knowledgeable staff. I always bring my phones here for whatever I need done.
Colin Vitale
Good, fast service and very friendly.
C H
I brought my gaming PC in, couldn't figure out what was wrong with my GPU, turned out the actual issue was far less serious. James had my PC back up and running better than how I brought it in. Easy fix lead to a low cost bill. They have friendly and thorough service. Thanks James & Brea!
Sara LaFever
I had a phone in very bad condition and got it back in almost brand new condition. Brea was especially helpful and seemed very skilled and knowledgeable. Highly recommend this store and this location for phones and any other devices that need repairs, check them out!
Meg Baker
Brandon Beckman
Worked with Crashmasters on Henry St. to try and confirm my initial diagnosis on my newly built PC. Turned it over, got a confirmation a couple days later that the motherboard was defective. Will definitely use James and Bree again if I have a problem I can't solve.
Tosha Conley
FINALLY got my phone screen fixed after my 2 year old stepped on and shattered it back in December! It’s been on my to do list for months. Reached out to Joe and he told me to come on in! Brea at the Norton Shores crash masters took great care of me! Took all the necessary steps to ensure her and Is safety during this pandemic, which I know can’t be easy. She also was very informative and pleasant to talk to. I highly recommend her and crash masters to anyone needing tech help! Aside from that, the locations space was very clean and organized. I was in and out in no time! And the prices are beyond reasonable! THE BEST PART IS THAT I GOT TO SUPPORT LOCAL BUSINESS. Win. Win. Win!Thank you CrashMasters for all that you’re doing!
Robert Housley
Would highly recommend Norton Shores CrashMasters!!!5 stars Friendly customer serviceHighly knowledgeable staffGreat turn around timeAmazing Pricing
Would highly recommend Norton Shores CrashMasters!!!5 stars Friendly customer serviceHighly knowledgeable staffGreat turn around timeAmazing Pricing
Linda Logan
I brought in a 3 week old phone which replaced my 4 month old phone. I called at&t and they recommended your store. After having a bad 2 days with no phone. It wouldn't even turn on. I went to your store pretty upset with at&t who wouldn't bother with me. I was greeted by Bri and she treated me nice and understood I had had a bad day. Well low and behold, Bri took it apart, which I had done twice at my house, and it went from a dead phone to a working phone. My hat off to Bri for doing a great job. I will recommend your store to others!
ElizaBeth DuBois
My first experience using CrashMasters was great. Their prices were very reasonable and the service was great. I strongly recommend them.
Darryl Williams
Very helpful and quick also good customer service
Jillian Anthony
Called and within 20 minutes my phone went from shattered to finished. The staff were extremely helpful and incredibly nice. Will return!
They are amazing, had exactly what I was looking for at a great price! Very nice and friendly.
Jake B
Got a new phone screen and screen protector for these guys and they did an AMAZING job!Best price I could find in town and got it back within a couple hours!!
Jacob Frietsch
This is a great store.
Macario Moreno
Michael Olsen
Got the tempered glass installed on my new phone, plus a nice case. The staff was knowledgeable, the service was fast, and the price was great. Highly recommended!
Very good service! Highly recommended!
Marissa Mueller
Very good service! Highly recommended!
Great service! Highly recommended! Very quick repairs!
AIRIANA DAVIS
Great service! Highly recommended! Very quick repairs!
Donna Taylor
Is very polite and I can count on them I had multiple samsung devices fixed by them!
A recent Apple iOS update disabled the cellular service of our cellphone. The cellphone additionally was not synced to our iPad texting app. We brought both devices in to Norton Shores Crashmasters. No wait for service. Each device was fixed while waiting, total time to set up the account, repair and checkout was maybe 10 to 12 minutes. Super Service! So happy to have both devices fully functional. Thanks, Crashmasters! You truly are Masters and Sorceresses.
Stephanie Nic
Brea B did an amazing job with my phone repair. Long story short, my phones screen cracked around a year ago, so I went to the manufacture who had me send my phone to them and they sent me one back(it took forever and cost double) well skip to recent events I noticed my phones screen was coming off around the edges. I called Crashmasters and got Brea and she got me in that day, she knew exactly what I needed, the screen that was on my phone wasn't the correct kind, she got the screen the next day for me. When she repaired it (which she did on a very busy day for them) only was about an hour wait in all. She greets with a warm smile and makes you feel like you are a friend she sees often, she was knowledgeable and was able to give me a quick, and safe (check the date it's a crazy time for customer service) experience and I appreciaite her professionalism along with making me feel confortable with leaving my tech in her hands. Great experience.
Friendly and fast service. Thank you
Kim Cooper
Crashmasters replaced the battery on my iPhone 7 very quickly and at a reasonable price. I’m glad I chose them when my phone suddenly flaked out and wouldn’t hold a charge. I would definitely recommend them! Thanks! 👍🏻
Crashmasters replaced the battery on my iPhone 7 very quickly and at a reasonable price. I’m glad I chose them when my phone suddenly flaked out and wouldn’t hold a charge. I would definitely recommend them! Thanks! 👍🏻
Tanya Daniels
James is A-MAZING!! My laptop fan decided to stop working. I sent him a message and he replied right back to me on a plan. With all of us quarantined at home my computer is my LIFELINE! We thought it would take a few days to get the new fan do to shipping times being slow. He discovered he had a fan that I could use until my new one comes in. LIFE SAVER!!! James you saved my life today! YOU.ARE.AWESOME! Customer for life!!! James thank you for all your help!
Shannon DeVries
They were very friendly and helpful! They were honest , knowledgeable and repaired my computer fast. They are awesome. I would recommend them to everyone. Thank you for all you did!!!
They are awesome! Great and honest service , Reasonable prices and speedy repairs!! Friendly and helpful! I would recommend them to every one!!! Thank you for all you guys have done for me!
They do accurate work and are quick about it!! Reasonable prices also! Very pleased.